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e-bate

e-bate smash lead targets, using PPC to their full advantage

e-bay
e-bay
£225k
was created in lead revenue opportunities
371%
Increase in enquiries
160%
Increase in users to the website
158%
Increase in new users to the website

Project Overview

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PPC campaigns launched on January 23 and by May 23 were tripling in conversions month on month.

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In May, Unity drove 5 sales qualified website leads, having been assessed by e-bate for affordability, industry and who had booked a demo with e-bate (e-bate’s best ever month!)

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With an average potential value of £45K per customer, the total lead value was £225,000 in 1 month.

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Total investment of £3,000pm (including ad spend) meaning a potential revenue ROI of 7,500% in May 23.

YellowCircle

The Project

Company

At the forefront of financial technology, e-bate’s rebate platform was designed and developed by a team with over 50 years of rebate management experience.

Problem

PPC was previously identified as an opportunity for e-bate, however it had proven difficult for the campaign to spend the budgeted allocation and to return leads.

Solution

We began with a digital opportunities audit to understand the positioning of e-bate amongst its digital competitors, exploring potential creative campaigns and channels to ramp up brand awareness and bridge the shortfalls of the current digital assets.

Off the back of our research, we immediately began work creating a new PPC ad campaign, selecting the most relevant keywords to drive traffic to the website.

Our agreed targets were to create brand awareness, stand stronger amongst competitors, find the right message and generate viable business leads

We explored ‘tone of voice’ in ad messaging to capture the attention of searchers, successfully using both to navigate the tricky boundary between the B2C and B2B rebate marketplace. This was a fruitful opportunity that would go on to enable two outcomes; 1. access to the data to determine the most effective keywords in conversions to repurpose for a future SEO strategy, 2. To gain immediate exposure and advertise at the top of the SERP, to relevant users.

We migrated website tracking to Google’s replacement GA4 tool, to enable consistent tracking of traffic, actions and campaign performance.

The Results

Benefits of proposed solution

We made an impact very quickly, driving high volume traffic to the website, with relevant leads accumulating. The strategy proved to be beneficial in the qualification of the quality of leads received by e-bate.

Achievements

  • checkWe agreed 12 month business objectives at the beginning of the client relationship and knocked 2 out of the park in the space of 4 months.
  • checkDrove relevant leads to the sales funnel.
  • checkCreated an undeniable return on investment in exposure, traffic and revenue opportunities.

Channel breakdown of performance

Based on January – June 23 performance:

  • checkPPC campaigns contributed to 47% of all traffic
  • checkPPC campaigns contributed 48% of new users
  • checkPPC campaigns contributed 47% of leads
e-bat
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“From the onset, the attitude of the team at Unity has been first class with their attention to detail and the desire to understand our brand to meet our business objectives. They listened to our requirements and highlighted how they could strategically support our business to bring in quality leads and leverage revenue-generating channels.”

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Naomi Baron

Head of Customer Experience, e-bate Limited

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