#madeindigital
Avon Water Services
Customers pour in for plumbing business with Digital Access
Services used on this project:
Project Overview
Location-based and intent-driven PPC ads throughout the East and West Midlands
High-converting keywords explored in SEO strategy
CRO analysis and new landing pages targeting services and locations to increase conversions
Severn Trent Contractors and Watersafe accreditation promoted via SEO, GMB, PPC and website
Leicester-based startup more than doubled their first year trading forecast through strategic, multi-channel digital marketing campaigns with Unity.
The Project
Company
Avon Water Services provides tailored underground mains water pipe installations, repairs and replacements throughout the Midlands for both domestic and commercial customers. They use the latest leak detection equipment and trenchless technology to minimise disruption.
Problem
As a new business, Avon Water Services came to Unity with no website or digital presence to help promote its services. The company was interested in expanding its potential customer base and increasing brand awareness but needed help in getting started.
Solution
Unity began by creating a bespoke website that promoted the specialist services Avon Water Services offers to their clients with engaging calls to action, and emergency contact details, as many customers will need to get in touch quickly. As the website is the dominant digital vehicle, this needed to be built to the highest of SEO standards baked-in to enable the swift initiation of SEO on and off-page marketing.
Whilst the website was in progress, we formulated a marketing plan, that pushed the site and services out to as many people as possible in the local area. To do this, we configured a PPC campaign and SEO content strategy to target both long-term and immediate exposure approaches, with PPC enabling us to assign a media spend budget to appear at the top of the search engine in the ‘sponsored’ results.
Two and a half years later, Avon Water Services are in an even stronger position with leads to the business, with an increase of over 1,866% conversions from our digital marketing efforts since the beginning!
As the data from our PPC campaigns was accumulated, we began to migrate the keyword strategy across to SEO, taking the highest converting keywords from PPC campaigns and creating high-content landing pages and blog articles to optimise the website for organic traffic and search engine rankings. CRO was also introduced along with content marketing strategies.
As a result, the website now attracts more users via the organic channel than PPC and is a fantastic example of how PPC campaigns, and the data achieved from them, can influence the strategic direction of organic acquisition of users.
The Results
Benefits of proposed solution
The strategy enabled both immediate exposure and longer-term growth, shifting the emphasis towards users from organic channels over the course of our relationship. We were able to instantly promote Avon Water Services solutions to those searching, gaining relevant traffic to the website speedily, using researched keywords and AB ad messaging testing and continue to grow this over time.
Achievements
We enabled Avon Water Services to more than doubled their already-ambitious first-year revenue target, putting them on track to exceed targets in their second year trading.
Avon Water Services, even through the seasonality of their trade, continues to make progress with inbound leads month on month, with concentrated location campaigns. So much so, that the director has started to step back from the business allowing him to recruit more staff members to support him and spend more time with his family.
The sustained marketing efforts alongside their now excellent reputation and service offerings form a strong foundation which we continue to build upon further.
Channel breakdown of performance
3,566% increase in conversions from PPC campaigns from 2020 to 2023
PPC campaigns contribute to an average of 34.52% of all traffic in 2023
SEO campaigns contribute to an average of 50.53% of all traffic in 2023
PPC campaigns contribute 76% to conversions
SEO campaigns contribute 15% to conversions
Avon Water Services more than doubled their already ambitious first-year revenue target, putting them on track to exceed targets in their second year trading
PPC 10% ad engagement rates
700% increase in conversions from SEO from 2020 to 2023
Goal conversion rate of the website increased by 333.72%
Users to the site increased by over 2,191%
9.1% website conversion rate from PPC
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